Privacy Policy

Effective Date: April 1st, 2026

1. Introduction & Our Commitment to Privacy

Welcome to Kingston Care Living (“Kingston,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, protect, and share your personal information when you interact with our website, services, and communications (collectively, the “Services”).

We are committed to maintaining the highest standards of privacy, transparency, and data protection for our residents, families, partners, and visitors. Our approach is guided by applicable laws including the California Consumer Privacy Act (CCPA/CPRA) and other relevant U.S. privacy regulations.

This Policy applies to information collected:

• Through KingstonCalifornia.com
• Via phone, email, forms, or in-person interactions
• Through third-party partners acting on our behalf

Important: This Policy does not govern Protected Health Information (PHI) regulated under HIPAA. For that, please refer to our separate Notice of Privacy Practices.

2. Information We Collect

We collect only the information necessary to deliver high-quality services and improve user experience.

A. Personal Information You Provide

• Full name, phone number, email, and mailing address
• Inquiry details regarding senior living services
• Financial or billing information (when applicable)
• Employment or application information

B. Automatically Collected Information

• IP address, browser type, device data
• Website activity (pages visited, time spent, interactions)
• Cookies and tracking technologies

C. Sensitive Information (When Applicable)

• Health-related information (only when voluntarily provided)
• Identification details for compliance purposes

We collect sensitive data only when necessary and handle it with enhanced safeguards.

3. How We Use Your Information

We use your information to:

• Provide and manage senior living services
• Respond to inquiries and schedule consultations
• Improve website performance and user experience
• Communicate updates, promotions, or relevant services
• Ensure safety, compliance, and fraud prevention
• Conduct internal analytics and operational improvements

We prioritize purpose limitation—your data is only used for legitimate, disclosed purposes.

4. How We Share Information

We do not sell your personal information.

We may share information with:

• Trusted service providers (IT, marketing, analytics)
• Healthcare or referral partners (as authorized)
• Regulatory authorities when required by law
• Business partners involved in operations or transactions

All third parties are required to maintain strict confidentiality and security standards.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality
• Personalize your experience
• Analyze traffic and engagement

You may control cookies through your browser settings. Disabling cookies may affect certain features.

We honor Global Privacy Control (GPC) signals where required by law.

6. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this Policy
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

When no longer needed, data is securely deleted or anonymized.

7. Your Privacy Rights (California & U.S.)

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of certain data uses (e.g., marketing)
• Limit use of sensitive personal information
• Non-discrimination for exercising your rights

To submit a request, contact us using the information below.

8. Data Security

We implement industry-standard safeguards including:

• Encryption and secure servers
• Access controls and authentication protocols
• Continuous monitoring and threat prevention

While we strive for maximum security, no system is completely immune. Users should also take precautions when sharing sensitive data online.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such data is identified, it will be promptly deleted.

10. Third-Party Links

Our website may contain links to external websites. Kingston is not responsible for the privacy practices of those third parties. We encourage users to review their policies before sharing information.

11. Consent & Jurisdiction

By using our Services, you consent to this Privacy Policy.

This Policy is governed by the laws of the State of California. Any disputes shall be resolved in appropriate California courts.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions or wish to exercise your privacy rights, please contact us:

Kingston Care Living
Website: KingstonCalifornia.com
Email: info@KingstonCalifornia.com
Phone: +1 (213) 660 7677
Mailing Address: 1447 W 36th PL,
Los Angeles, CA 90018