Terms of Use
Kingston Care Living – KingstonCalifornia.com
Effective Date: September 20, 2026
Kingston Care Living – KingstonCalifornia.com
Welcome to Kingston Care Living.
These Terms of Use (“Terms,” “Terms of Use,” or “Agreement”) govern your access to and use of www.kingstoncalifornia.com (the “Website”) operated by Kingston Care Living (“Kingston,” “we,” “us,” or “our”).
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
If you do not agree with these Terms, please do not use the Website.
1. ACCEPTANCE OF TERMS
By accessing, browsing, or using KingstonCalifornia.com, you agree to comply with these Terms of Use.
These Terms apply to visitors, users, prospective residents, residents, family members, representatives, referral sources, and other individuals who access or interact with the Website, as applicable.
If you do not agree to these Terms, you should discontinue use of the Website.
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
2. USE OF THE WEBSITE
You agree to use the Website only for lawful purposes and in accordance with these Terms.
You agree not to:
Violate any applicable federal, state, local, or international law or regulation
Infringe upon the rights of another person or organization
Attempt unauthorized access to the Website or our systems
Interfere with or disrupt Website functionality or security
Introduce viruses, malware, malicious code, or other harmful material
Attempt to obtain information through unauthorized means
Impersonate another person or organization
Use the Website for fraudulent or deceptive purposes
Scrape, harvest, or collect information from the Website through unauthorized automated means
Use the Website in a manner that could damage, disable, overburden, or impair its operation
Kingston Care Living reserves the right to restrict or terminate access to the Website when reasonably necessary to protect the Website, users, our business, or our rights.
3. WEBSITE CONTENT IS FOR GENERAL INFORMATION
Information presented on the Website is provided for general informational purposes.
Website content may describe Kingston Care Living’s senior living, assisted living, care-related, dementia-care, private-duty, in-bed support, and other services. However, descriptions on the Website do not necessarily constitute a binding offer or guarantee that a particular service, accommodation, program, room, price, or level of care is available.
Availability may depend on:
Location
Licensing
Current capacity
Individual needs
Assessment
Service requirements
Applicable laws and regulations
Separate written agreements
Please contact Kingston Care Living directly for current information.
The Kingston website currently describes services including nursing home, private-duty care, assisted living, dementia care, and in-bed support.
4. NO MEDICAL, LEGAL, OR PROFESSIONAL ADVICE
The content provided through the Website is for general informational purposes only.
Nothing on the Website constitutes:
Medical advice
Medical diagnosis
Medical treatment
Legal advice
Financial advice
Professional advice
You should consult an appropriately qualified professional regarding your individual circumstances.
Use of this Website does not by itself create a physician-patient, therapist-patient, attorney-client, or other professional relationship.
If you are experiencing a medical emergency, contact emergency medical services or an appropriate healthcare professional.
5. SERVICES AND AVAILABILITY
Kingston Care Living makes reasonable efforts to provide useful information about its services.
However:
Services may change
Availability may vary
Pricing may change
Eligibility may vary
Services may depend on individual circumstances
Services may be subject to applicable licensing requirements
Certain services may require an assessment or separate agreement
Information on the Website does not guarantee admission, availability, pricing, placement, or any particular level of care.
Any actual resident, customer, or service relationship may be governed by a separate written agreement.
6. INTELLECTUAL PROPERTY
Unless otherwise stated, all content appearing on the Website, including:
Text
Logos
Graphics
Photographs
Videos
Designs
Branding
Trademarks
Layout
Website materials
is owned by Kingston Care Living or its licensors and is protected by applicable intellectual-property laws.
You may access and view Website content for your personal and lawful use.
You may not, without prior written permission:
Copy substantial portions of Website content
Reproduce Website materials
Republish Website content
Distribute Website content
Sell Website content
Create derivative works
Use Kingston’s trademarks or logos commercially
Use Kingston’s photographs or graphics for commercial purposes
Nothing in these Terms transfers ownership of Kingston’s intellectual property to you.
7. USER SUBMISSIONS AND COMMUNICATIONS
You may communicate with Kingston Care Living through online forms, email, telephone, SMS/text messages, or other communication methods.
When you submit information, you represent that:
The information is accurate to the best of your knowledge
You are authorized to provide the information
Your submission does not violate applicable law
Your submission does not infringe another person’s rights
Sensitive Information
Because Kingston Care Living provides senior-living and care-related services, please do not submit highly sensitive medical, financial, or other confidential information through a general Website form unless the form specifically requests it or Kingston instructs you to provide it through an appropriate secure method.
Information submitted through ordinary Website forms or email may not provide the same protections as a secure healthcare or resident-management system.
If you need to provide sensitive information, contact Kingston Care Living for instructions regarding an appropriate method.
8. SMS / TEXT MESSAGING TERMS
Consent to Receive SMS Messages
If you provide your mobile telephone number and affirmatively opt in to receive SMS/text messages from Kingston Care Living, you consent to receive recurring SMS/text messages from Kingston Care Living at the mobile telephone number you provided.
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Depending on your relationship with Kingston Care Living and the communications for which you have opted in, messages may include:
Appointment reminders
Tour reminders
Scheduling communications
Follow-up messages
Responses to inquiries
Service-related communications
Resident or family communications
Administrative communications
Billing or account-related communications, where applicable
Important service notifications
Promotions or offers, where applicable and where you have provided appropriate consent
Message Frequency
Message frequency varies.
The number of messages you receive may depend on your interactions with Kingston Care Living, appointments, inquiries, services requested, account activity, and the type of communications for which you have opted in.
Messages may be recurring, and message frequency may vary from week to week or month to month.
SMS Privacy
Kingston Care Living does not sell personal information.
Kingston Care Living will not share your mobile telephone number or SMS/text messaging opt-in information with third parties for their own marketing or promotional purposes.
We may use SMS platforms, telecommunications providers, technology providers, and other service providers to deliver SMS messages on our behalf.
Those providers may process information as reasonably necessary to provide those services.
Opt-Out
You may stop receiving SMS messages at any time by replying:
STOP
to an SMS message received from Kingston Care Living.
You may receive a final message confirming that you have been unsubscribed.
After that, you will no longer receive SMS messages unless you provide new consent.
HELP
For assistance with SMS messaging, reply:
HELP
to an SMS message received from Kingston Care Living.
You may also contact us using the contact information below.
Message and Data Rates
Message and data rates may apply.
Your wireless carrier’s standard messaging and data rates may apply to SMS messages sent to or received from Kingston Care Living.
Kingston Care Living is not responsible for charges imposed by your wireless carrier.
9. PRIVACY
Your use of the Website is also governed by the Kingston Care Living Privacy Policy.
The Privacy Policy explains how Kingston Care Living collects, uses, discloses, retains, and protects personal information.
The Privacy Policy also contains additional information regarding our SMS/text messaging program.
You can review the Privacy Policy through the privacy-policy link on our Website.
10. COOKIES AND TRACKING TECHNOLOGIES
The Website may use cookies and similar technologies.
Cookies may be used for:
Essential Website functionality
Security
Remembering preferences
Analytics
Website performance
Understanding Website usage
Marketing functions where applicable
You may manage cookies through your browser settings.
Certain cookies may be necessary for the Website to function properly.
Third-party services integrated into the Website may also use cookies or similar technologies subject to their own privacy policies.
11. THIRD-PARTY LINKS
The Website may contain links to third-party websites, applications, services, or resources.
These links may be provided for convenience or informational purposes.
Kingston Care Living does not control third-party websites and does not necessarily endorse them.
We are not responsible for:
Third-party website content
Privacy practices
Security
Availability
Terms of use
Products or services offered by third parties
Your use of third-party websites is at your own risk and is subject to the third party’s applicable terms and policies.
12. THIRD-PARTY SERVICES
Kingston may use third-party service providers to support Website operations and business functions, including:
Website hosting
Information technology
Analytics
Email
SMS messaging
Payment processing
Customer support
Scheduling
Administrative services
Third-party service providers may process information as reasonably necessary to provide services to Kingston.
13. WEBSITE AVAILABILITY
We attempt to keep the Website available and operational.
However, we do not guarantee that the Website will:
Always be available
Operate without interruption
Be free from errors
Be free from viruses or harmful components
Always contain current information
Remain available indefinitely
The Website may be temporarily unavailable because of maintenance, updates, security measures, technical problems, or other circumstances.
14. ACCURACY OF INFORMATION
Kingston Care Living makes reasonable efforts to maintain useful and accurate information on the Website.
However, we do not guarantee that all information is complete, accurate, current, or error-free.
Website information may change without notice.
For current information concerning services, pricing, availability, licensing, accommodations, or other matters, please contact Kingston Care Living directly.
15. ACCESSIBILITY
Kingston Care Living is committed to providing an accessible digital experience.
Our Accessibility Statement provides additional information concerning Website accessibility and how to report accessibility concerns.
If you experience difficulty accessing Website content or need assistance, please contact:
Kingston currently maintains an Accessibility Statement describing its accessibility efforts and provides the above email for accessibility assistance.
16. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.
Kingston Care Living makes no express or implied warranties regarding:
Accuracy
Completeness
Availability
Reliability
Fitness for a particular purpose
Non-infringement
Uninterrupted operation
We do not guarantee that the Website will be free from errors, viruses, malware, or other harmful components.
Nothing in these Terms excludes or limits any warranty or right that cannot legally be excluded or limited.
17. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Kingston Care Living and its owners, officers, employees, agents, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to:
Your use of the Website
Your inability to use the Website
Your reliance on Website information
Website interruptions
Unauthorized access to or alteration of information
Third-party websites or services
Errors or omissions in Website content
Nothing in these Terms limits liability that cannot legally be limited or excluded.
18. INDEMNIFICATION
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Kingston Care Living and its owners, officers, employees, agents, affiliates, contractors, and service providers from claims, liabilities, damages, losses, costs, and expenses arising from:
Your violation of these Terms
Your misuse of the Website
Your violation of applicable law
Your violation of another person’s rights
Information or content you submit through the Website
This provision does not require indemnification where prohibited by applicable law.
19. GOVERNING LAW
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent another law is required to apply.
Subject to applicable law, disputes relating to these Terms or your use of the Website shall be brought in an appropriate court located in California.
The current Kingston Terms likewise designate California law and California courts.
20. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be limited or interpreted to the extent necessary, and the remaining provisions shall remain in effect to the maximum extent permitted by law.
21. NO WAIVER
Failure by Kingston Care Living to enforce any provision of these Terms does not constitute a waiver of that provision or Kingston’s right to enforce it later.
22. CHANGES TO THESE TERMS
Kingston Care Living may update or modify these Terms from time to time.
The updated Terms will be posted on the Website with a revised Effective Date.
Your continued use of the Website after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
If you do not agree with revised Terms, you should discontinue use of the Website.
23. ENTIRE AGREEMENT
These Terms of Use, together with the Kingston Care Living Privacy Policy and any other policies or agreements expressly incorporated by reference, govern your use of the Website.
These Terms do not replace or modify any separate written agreement you may have with Kingston Care Living, including a resident agreement, admission agreement, service agreement, or other contract, unless expressly stated otherwise.
24. CONTACT INFORMATION
If you have questions or concerns regarding these Terms of Use, please contact:
Kingston Care Living
Email: info@kingstoncalifornia.com
Phone: +1 (213) 660-7677
Website: www.kingstoncalifornia.com
SMS Support
For SMS assistance, reply HELP to an SMS message received from Kingston Care Living.
To opt out of SMS messages, reply STOP.
SMS DISCLOSURE SUMMARY
Consent: By affirmatively opting in, you consent to receive recurring SMS/text messages from Kingston Care Living.
Message Frequency: Message frequency varies.
Opt-Out: Reply STOP to opt out of future SMS messages.
Help: Reply HELP for assistance.
Rates: Message and data rates may apply.
Marketing Privacy: Kingston Care Living does not sell personal information and will not share your mobile telephone number or SMS opt-in information with third parties for their own marketing purposes.
No Purchase Required: Consent to receive SMS messages is not a condition of purchasing goods or services.